Privacy Policy

1. Information We Collect

To efficiently operate our P2P charging directory and match long-distance highway travelers with high-capacity grid locations, we collect the following categories of information:

A. Information You Provide Dynamically

• Account Data: Your name, email address (info@vEcharz.com handles standard account interactions), phone number, and account passwords.
• Host Verification Documents: To award the “DISCOM Load Verified” trust badge, we collect uploaded copies of your past electricity utility bills and documents verifying a 3-phase electrical installation.
• Vehicle Specifications: Car model, battery capacity, and connector type to customize range estimations inside the Trip Planner tool.

B. Spatial and Location Data (Crucial Feature Data)

• Real-time Geolocation: To match you with local hosts on specific highway stretches (e.g., NH-48 corridors, Delhi-Jaipur, Mumbai-Pune, Bangalore-Mysore), we request continuous or point-of-use GPS coordinates through your browser’s or mobile device’s geolocation services.
• Route Geometry: Sources, destinations, and intermediate polyline stops inputted into the Trip Planner tool to execute our geographic corridor filtering.

C. Technical and Device Data

• PWA Cache & Identifiers: IP addresses, browser types, device operating systems, network latencies, and tracking cookies used to ensure the dark theme UI rendering stays persistent and functional across low-connectivity highway networks.

2. How We Use Your Data

We utilize the collected parameters strictly for building, validating, and protecting our peer-to-peer marketplace utility:

• Route-Matching Processing: Processing your GPS coordinates and intended paths to calculate local host buffer zones.
• Safety Audit: Analyzing uploaded host utility bills to confirm physical grid load caps before making listings public.
• Instant Notifications: Transmitting real-time system pings (such as notifying a driver dynamically via the Trip Planner if an upcoming host triggers the “Grid Offline Emergency Toggle”).
• Targeted User Acquisition: Utilizing custom-intent user data safely to build relevant search and navigation campaigns (e.g., Google Ads targeting EV ecosystem expansion profiles).

3. Data Sharing and Third-Party API Integrations

We do not sell your personal information or historical tracking logs to data brokers. Your information is shared only under the following framework requirements:

• Between Drivers and Hosts: Once a P2P charging slot request is approved, necessary geographic locations, phone numbers, and grid asset types are shared between the two matched parties to facilitate the physical meet-up.
• Mapping Infrastructure: Location polylines and coordinates are passed securely through commercial mapping APIs (such as Mapbox or Google Maps Autocomplete) to render maps and route-planning interfaces.
• Legal Compliance: We may share data if mandated under Indian regulatory acts, cyber security directives, or by law enforcement agencies operating with valid legal requests.

4. Data Security and Storage

• Secure Infrastructure: All user metadata, vehicle profiles, host bill copies, and geographic columns are securely indexed and protected via encrypted server architectures (utilizing secure relational database systems with Row-Level Security policy layers).
• PWA Storage: Local developer debug markers and style variables are preserved using secure local storage mechanisms in your browser container.
• Retention: Host utility verification bills are retained for as long as the host profile is active on our network to maintain platform transparency.

5. Cookies and Web Tracking

We use essential cookies, web tokens, and local cache rules to remember your session states, track browser capabilities, and hold your application profile styling rules. You can disable or modify cookies within your personal browser settings, though doing so might disrupt trip caching on remote highway segments.

6. Your Rights Under Indian Data Regulations

In compliance with applicable Indian data protection frameworks, you have the right to:

• Access the exact personal profiles and load metrics we store regarding your identity.
• Request corrections to outdated phone records, vehicle configurations, or billing estimates.
• Request the permanent deletion of your vEcharz account and the wiping of your associated highway property coordinates. For any data modification requests, you can contact us at info@vEcharz.com.

7. Changes to This Privacy Policy

vEcharz reserves the right to modify this privacy policy framework at any time to align with grid regulation shifts or software updates. Any modifications will be signaled by updating the “Last Updated” date at the top of this page. Continued usage of our services after updates are posted denotes explicit agreement with the updated terms.